Abstract :

The Rise Of Online Shopping Has Made Last-mile Delivery More Challenging, Especially In Poor Regions Without Reliable Internet. This Study Evaluates Offline-first Mobile Apps And Route Optimisation Algorithms For Last-mile Logistics Reliability, Precision, And Efficiency. Responses Were Collected From 35 Logistics Experts Through A Google Forms Survey And Secondary Data Were Gathered From Scholarly Publications And Case Studies For This Mixed-methods Study. Drivers Were Asked About Communication, Route Optimisation, Offline Apps, And Documentation Routines. Prioritising Offline Operations Increases Operational Reliability In Lowconnectivity Regions, Gathers And Reports BOL Faster, And Optimises Routing, Lowering Fuel Costs And Trip Time. Despite These Improvements, Offline Sync, Documentation, And App Usability Concerns Existed. Logistics Organizations Seeking Scalable And Costeffective Delivery Solutions Can Profit From The Findings, Which Are Consistent With Previous Literature And Bring Novelty Through Mixed-method Validation. Increase Map Accuracy, Offline Conflict Resolution, AI-powered Voice Help, Safety Alarms, And Predictive Routing. Modern Logistics And Last-mile Deliveries May Benefit From Offline-first Apps. Keywords: Offline-first Mobile Applications, Last-mile Delivery, Route Optimization, Logistics Technology, Bills Of Lading (BOL).

Published:

22-4-2020

Issue:

Vol. 20 No. 4 (2020)

Page Nos:

12-19

Section:

Articles

License:

This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.

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